Brunch and Afternoon Tea with Father Christmas

Brunch and Afternoon Tea with Father Christmas

Saturday December 5th – Thursday December 24th 2020
The 1809 Hub

Terms & Conditions for Brunch and Afternoon Tea with Father Christmas


Q: I want to move my booking

A: Tickets are non-transferable. This is highlighted throughout the booking process and in the Important Information which you have to accept before completing your purchase.

Q: I want to cancel my booking and get a refund

A: Tickets are non-transferable. This is highlighted throughout the booking process. If you have purchased Refund Protection During the booking process then you may cancel your booking subject to the terms and conditions that are on your policy confirmation.

Q: I want to buy extra tickets for a date/time that is sold out.

A: It is not possible to buy extra tickets for dates or times that are sold out. Ticket numbers are limited to enable social distancing.


 REFUNDS & TRANSFERS

Q: What will happen if someone in my booking is required to self isolate due to Covid-19?

A: If have taken out Refund Protection at the time of booking and a member of your immediate family tests positive and you’re required to self-isolate and can evidence this, then your refund will be paid by Booking Protect. In all other cases a refund will not be available.

Q: What will happen if a national lockdown is in place?

A: If the event is cancelled due to a national lockdown then a refund will be due less any booking fees, donations or refund protection charges incurred. You will be notified by email of a cancellation and you will be notified by email when your refund has been made.

Q: What will happen if a local lockdown is in place?

A: If the local lockdown is for the area in which 1809 hub resides and the event cannot go ahead as planned, then a refund will be due less any booking fees, donations or refund protection charges incurred. You will be notified by email of a cancellation and you will be notified by email when your refund has been made.

If the local lockdown is outside of the area of 1908 hub resides and the event can go ahead as planned, then a refund will not be available
Booking for this event is also subject to the LIVE IT Terms and Conditions

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